Imgn empowers GAPCO in Kenya overcome their device management challenges and fulfil their missions more effectively. GAPCO Kenya dedicate to providing financial services and socio-economic development support. Their primary operations encompass microfinance services, socio-economic development, and child empowerment. They empower individuals and entrepreneurs from low-income backgrounds through microloans and financial services, support socio-economic development projects and programs, and focus on child welfare and development.

The Challenge: Meeting the Need of Limit Employees' Device Usage

GAPCO's mission is to alleviate poverty and promote sustainable development. To do this effectively, the GAPCO Kenya office relies heavily on its Samsung Android tablets for various tasks. With the help of company devices, employees can conduct meeting with clients, share information and collaborate on tasks, regardless of their location. However, managing these devices was a daunting task.

• GAPCO Kenya needed a way to limit employees' device use for work-centered tasks, avoiding misuse for personal needs or entertainment.
• Furthermore, they needed a solution that could help them install and update specific apps for work, like Gmail and Outlook etc., across a large scale of devices in different places.

That's why GAPCO Kenya needed a robust, reliable, and user-friendly Mobile Device Management (MDM) solution. After comparing many solutions on the market, GAPCO Kenya found the perfect fit with Imgn.

Solutions: Applying Kiosk, AMS and Remote Support Solution for Employees Devices across Kenya with Imgn

Before implementing Imgn, GAPCO Kenya researched different solutions (including Microsoft Intune, IBM MDM solutions). But None of them were a good fit.

We just so happened to run into Imagine as we were acquiring the devices, and it was our first choice after hunting for various options to use

Victor Muchiri, Cloud and System's Administrator of GAPCO Kenya

With Imgn, GAPCO Kenya is able to:

All GAPCO Kenya employees are able to follow the strictly rule for using company's devices.

Kiosk Mode feature enabled GAPCO Kenya to lock down Android devices, ensuring that the devices were used strictly for work-related tasks. With the Kiosk browser and website whitelists, GAPCO Kenya could enforce more stringent device usage policies, promoting focused and productive device usage.

Implement an all-around apps installed and updated.

The App Management feature of Imgn extended GAPCO Kenya the ability to simplify the process of application updates and maintenance in bulk on remote devices. The feature facilitated the easy installation and updating of work-related apps across GAPCO Kenya's fleet of devices, ensuring their employees always had the necessary tools at their disposal.

Enable the IT admins to quickly provide remote support to any device.

This enables GAPCO IT department in Kenya to have full remote support to all employees' devices. IT adminds can easily provide an all-around remote assistance and troubleshoot from a distance, giving real-time support for employees.

The Result: an Affordable and Comprehensive MDM Solution with the Best Customer Support

GAPCO Kenya chose Imgn because it offered a comprehensive solution that met all their needs. The Kiosk Mode feature was a game-changer, allowing them to control and limit device usage effectively. Additionally, the App Management and Remote Support feature simplify the remotely device access & management significantly.

GAPCO Kenya is satisfied with the round-the-clock support and proactive response to client needs provided by the Imgn support team. The support and technical team has been key in resolving issues, optimizing solutions and enhancing customer satisfaction. The team's problem-solving capabilities has positioned Imgn as an essential partner for GAPCO Kenya.

Imagine has helped us configure and deploy over 15000 mobile devices, with excellent support on issues as well as being open to taking in some nitpicks that we as the clients have had. Overall amazing support and an Amazing System.